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Return Policy
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| Returns are allowed for confirmed
defective parts only. Customer is deemed to have accepted
the Products unless written notice of rejection with justification
is received by Schott Magnetics within ten (10) days after
delivery. Customer waives any right to reject or revoke
acceptance thereafter. Authorization to return Products
must be obtained from Schott Magnetics, which authorization
may be granted by Schott Magnetics in its sole discretion.
If granted, Schott Magnetics will issue Customer a return
material authorization number (RMA No.). No return of
Products will be accepted without an RMA number. Returned
Products must be in original shipping cartons and must
be complete with all packing materials and in re-sellable
condition. Return freight charges must be prepaid by Customer
and, as Schott Magnetics is not responsible for returned
Products lost in transit, Schott Magnetics strongly suggests
the Customer insures their package. If returned Products
are claimed to be defective, a complete written description
of the nature of the defect must accompany all returned
Products. Product returned due to Customer error may be
subject to a restocking fee. All items not eligible for
return will be returned to Customer, transportation collect.
Non-standard Products may not be returned. Products returned
due to Customer error may be subject to a restocking fee.
All items not eligible for return will be returned to
Customer, transportation collect. Non-standard Products
may not be returned. Products returned due to Customer
error may be subject to a restocking fee. Unless prohibited
by applicable law, all credits (including refunds) which
are not used for at least 24 months will be subject to
a monthly dormant account fee equal to the greater of
$1.50 or 5% of the credit balance, not to exceed the amount
of the credit. |
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Return
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